Accessibility Statement for Gardeners Brockley

Gardeners Brockley is committed to making our online content and digital services accessible to as many people as possible, including disabled users and those using assistive technologies. We aim to provide accessible information about gardening services in the Brockley area so that all residents can find and use the support they need.

Our commitment to accessibility standards

Our goal is to conform to the Web Content Accessibility Guidelines WCAG 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user friendly for everyone. We view accessibility as an ongoing process and work to improve our website and digital materials for Gardeners Brockley on a regular basis.

Support for screen readers and assistive technology

The Gardeners Brockley website is designed to work with a range of screen readers and other assistive tools. We use clear headings, structured content, and meaningful text to help users navigate through information about our gardening services in Brockley. Images that convey important information are given descriptive text alternatives so that they can be understood by people who cannot see them. We also aim to use plain and straightforward language where possible.

Keyboard navigation and focus management

People who cannot use a mouse should be able to navigate the Gardeners Brockley website using only a keyboard. We work to ensure that all interactive elements, such as menus, forms, and buttons, are reachable and usable by keyboard alone. The focus order is designed to follow a logical reading sequence, and visual focus indicators are used so that users can easily see which element is currently selected. Our intention is that users can move around the site efficiently while searching for accessible gardeners and gardening services in the Brockley area.

Visual design and readability

We aim to present information about Gardeners Brockley in a way that is easy to see and read. Text and background colour combinations are chosen to provide sufficient contrast for most users, including those with low vision. Content is designed to be readable without needing to zoom in more than necessary, and the layout should adapt to different devices and screen sizes. We avoid relying solely on colour to convey important information and use clear labels and headings instead.

Ongoing improvements and known limitations

We understand that accessibility is a continuous journey. While we strive for WCAG 2.1 AA conformance, some areas of the Gardeners Brockley website may not yet fully meet this standard. There may be older content or third-party components where full accessibility is still in progress. We regularly review the site, prioritise issues that affect access to key information about gardening services in Brockley, and work to correct them in future updates.

How to request accessible information

If you experience any difficulty using the Gardeners Brockley website, or if you need information about our services in an alternative format, you can contact us to request support. You may wish to request large print, easy read content, audio description, or other reasonable adjustments that make it easier for you to access information about gardeners in the Brockley area. Please provide details of the page, content, or service you are trying to access, and the type of adjustment that would help you.

Feedback and contact for accessibility issues

Your feedback plays an important role in helping us improve accessibility for Gardeners Brockley. If you encounter barriers, notice content that is hard to use, or have suggestions for how we can make our gardening information more accessible, we encourage you to contact us. When you get in touch, include as much detail as possible about the issue you experienced and the technology or browser you were using. We will review your comments and respond as soon as we reasonably can, and we will use your feedback to guide future accessibility improvements.